We believe that complex lifestyles need flexible solutions. Working with you, our experts will create a completely individual treatment programme, precisely targeted to meet your needs, and deliver this to you wherever and whenever you choose.

It can be hard to create time to attend to your well-being. Left alone, depression, anxiety and stress inhibit our ability to thrive and succeed. Concierge Care is an exclusive, highly flexible service that fits into your busy schedule to bring about the changes you want to see.


Choose to stay with us at our tranquil clinic near London, or at a luxury hotel in the English countryside – both offer a private place to reflect, relax, and to move forward.


We work closely with you to create a carefully balanced programme, tailored to your needs and delivered by specialists, to achieve lasting change.


Assessing your needs

Concierge Care begins with an initial assessment of your needs, conducted with you by Storma Macfarlane, Consultant Psychiatrist, in complete confidence. This can be at our practice at The Priory Hospital Woking, a short distance from London; alternatively, we will be pleased to visit you at home or a location of your choosing. The purpose of the assessment is to form a diagnosis and then to work with you on a forward plan to achieve lasting, significant change

Planning your treatment

Based on what you tell us during the assessment, we will present a range of treatment options and develop a management plan, precisely tailored to meet your needs and circumstances. This is likely to involve creating a small team of leading psychologists and other specialists from our network of trusted practitioners to deliver the care you need.

Concierge Care in practice

There are few flexibilities in a busy life. Our Concierge Care service is designed to fit around your work and travel schedule, allowing you to set the pace of your treatment, and choosing where you receive it. Treatment for depression, anxiety and stress, including alcohol-related conditions, is centred on intensive, one-to-one therapies, in complete confidence, based on a management plan that we develop in close co-operation with you. If we prescribe medication, we ensure this reaches you quickly; within one working day in the UK, and within a few days if you are overseas.

Concierge Care in the UK

We work with you to chart a smooth, unimpeded route towards sustained well-being. You choose where you receive treatment: at home, or you may opt for residential treatment with us. Residential treatment is based at The Priory Hospital Woking, a spacious, tranquil setting within easy travelling distance of London and major transport hubs. According to your needs and circumstances, we are also able to accommodate your support staff, or reserve entire suites for you and your entourage. We can make the necessary travel arrangements if you need us to. For an even more exclusive experience, we can provide accommodation at Coworth Park, a luxury country house hotel set in sublime countryside.

Concierge Care on location

We know our clients lead busy lives that involve frequent international travel, and that for many, the UK is not their primary base. Dr Macfarlane Associates is able to offer continuing psychiatric reviews overseas as part of the Concierge Care service wherever this is practicable. We may also be able to arrange talking therapies with local therapists in languages other than English.

Concierge Care: in confidence

We won’t discuss your treatment with anyone but you. Our clinicians and therapists are health professionals bound by medical and ethical codes of conduct, with strict confidentiality guidelines


Talk To Us

If you would like to find out more about Concierge Care, please contact us in complete confidence.